PRIVACY POLICY

1. Information We Collect

We collect information in two ways: (1) information you provide directly to us and (2) information collected automatically when you use the Services.

• Information you provide, such as name, work email, organization, job title, support requests, and any content you choose to submit.
• Usage and device information, including log data, IP address, browser type, pages viewed, and the date/time of visits.
• Cookies and similar technologies used to operate the site and understand aggregate usage. We do not use cookies for behavioral advertising.

2. Legal Bases (EEA/UK only)

Where applicable, we process personal data on the following legal bases: to perform a contract with you, for our legitimate interests (for example, to secure and improve the Services), to comply with legal obligations, and, where required, with your consent which you may withdraw at any time.

3. How We Use Information

• Provide, operate, and improve the Services and user experience.
• Respond to inquiries and provide support.
• Monitor security, prevent misuse, and troubleshoot issues.
• Comply with applicable laws and enforce our agreements.

4. Sharing of Information

We do not sell personal information. We share information only as reasonably necessary with service providers who perform services on our behalf (such as cloud hosting, analytics, or email delivery), with professional advisors, in connection with corporate transactions, or when required by law. We may share de-identified or aggregated information that does not identify an individual.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, meet our legal and compliance obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data.

6. International Transfers

We may process information in countries other than your own. When we transfer personal data internationally, we use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, as required.

7. Your Rights

Subject to applicable law, you may have rights to access, correct, update, delete, or restrict the use of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. We will respond within a reasonable period consistent with applicable laws.

8. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of 13 (or 16 where applicable). If you believe a child has provided us information, please contact us so we can take appropriate steps.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. If we make material changes, we will post a notice on this page and update the "Last updated" date above.